Sterling College respects and is committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. Please be assured that Sterling College will not sell your personally identifiable information to anyone.
Your payment and personal information is safe when used on the Sterling College website. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.
No refunds are provided for application deposits and this policy does not apply to other payments made to Sterling College using a credit card.
All refunds for merchandise purchases from the Sterling College website will be provided as a credit to the credit card used at the time of purchase within five (5) business days upon receipt of the returned merchandise. No refunds are accepted after 30 days of sale.
Your merchandise items will ship out within 5 to 7 days of purchase. We determine the most efficient shipping carrier for your order. The carriers that may be used are: U.S. Postal Service (USPS), United Parcel Service (UPS) or FedEx. If you’re trying to estimate when a package will be delivered, please note the following: Credit card authorization and verification must be received prior to processing. Federal Express and UPS deliveries occur Monday through Friday, excluding holidays.